Insight Ombuds Analytics

Affordable, Flexible Data Support Built for University Ombuds Offices

Insight Ombuds Analytics, LLC is a contracted data and reporting service designed specifically for university ombuds offices.

Ombuds offices come in a variety of shapes and sizes, but are often led by just one or a couple people wearing many hats. On top of providing conflict coaching and guidance to their visitors, ombuds must also market their office, do constant outreach, manage budgets, track constituent experience, build relationships with offices across campus, and prove their value to leadership.

In smaller offices with high visitor traffic, the behind-the-scenes data work can easily start to fall through the cracks, especially as your outreach efforts begin to pay off and visitor volume picks up. But that data work matters enormously. It's what enables you to:

• Track patterns and constituent experience over time
• Demonstrate and prove your impact to leadership
• Make the case for growing your office
• And ultimately, ensure your office's continued existence

Insight OA provides contracted, affordable, and scalable support, tailored specifically to your office's needs. Whether you're behind on data entry, looking to improve your reporting system, or trying to objectively understand trends in your visitors' experiences, Insight OA can help.